Refund & Return Policy

At SubHub Digital, customer satisfaction is our priority. As we provide digital products and subscriptions, please read our refund policy carefully before placing an order.

Refund Eligibility

Refunds may be provided only under the following circumstances:

  • The ordered product cannot be delivered.

  • The product is proven to be defective before successful delivery.

  • We are unable to provide the purchased service within the promised timeframe.

  • A duplicate payment has been made for the same order.

Non-Refundable Items

Due to the nature of digital products, refunds are not available after:

  • The account or subscription has been delivered.

  • A gift card or digital code has been sent.

  • The product has been activated or redeemed.

  • The customer changes their mind after delivery.

  • The account becomes unusable due to violation of product usage rules.

Account Replacement

If an account experiences a technical issue that is not caused by customer misuse, our support team will verify the issue and provide a replacement or suitable solution where applicable.

Refund Request

To request a refund, please contact our customer support with:

  • Order Number

  • Payment Proof

  • Reason for the Request

Each request is reviewed individually.

Refund Processing

  • Approved refunds are processed within 3–7 business days.

  • Refunds are returned using the original payment method whenever possible.

Order Cancellation

Orders may be canceled before delivery. Once a digital product has been delivered or activated, the order cannot be canceled.

Important Notice

Please read the product description carefully before purchasing. By completing your order, you acknowledge and agree to this Refund & Return Policy.

SubHub Digital – Committed to providing genuine digital products, reliable support, and a secure shopping experience.